Water is more precious than oil in Jordan. As the population grows and water resources decline, utilities face mounting pressure to meet demand. Non-Revenue Water (NRW)—supplied but lost before it reaches customers—compounds these challenges.

Engicon, through funding from USAID, is leading a sustained national strategy to address NRW. This generational operation adapts to high national growth rates and has run for 15 years, delivering tangible progress that supports its continuation in phases.

Through the Management Engineering Services Contract (MESC), Engicon has directed hundreds of millions of dollars from USAID grants into highly targeted initiatives. These include reducing commercial and physical water losses, enhancing network infrastructure, improving pressure management, upgrading measurement and control systems, and strengthening the capabilities of all water entities in the country.

Since its launch in 2015, MESC has evolved significantly. The first phase built capacity in Amman and Aqaba utilities. By 2020, the program expanded nationwide, introducing broader technical assistance, advanced monitoring systems, administrative support, and outreach programs. Today, in its third phase, extending to 2029, MESC oversees an investment portfolio exceeding $500 million, providing both technical assistance and institutional development to ensure long-term sustainability of water loss reduction.

The program blends on-the-ground engineering with systemic reform. Key works include the design and supervision of NRW reduction projects, deployment of leak-detection equipment and vehicles, meter replacement, integration of SCADA-based monitoring systems, pressure management networks, and adoption of international best practices. Parallel efforts focus on data management, improved decision-making, and operational autonomy for utilities.

These coordinated efforts have reduced losses, increased efficiency, and equipped Jordan’s water sector with the tools to safeguard its limited resources well into the future.

Core Services Delivered Across the Program:

       •     Technical Assistance

       •     Development Strategy

       •     Infrastructure Planning

       •     Policy and Strategic Studies

       •     Capacity Building

       •     Sustainable Development Practices

       •     Tendering & Contracting Support

       •     Monitoring, Evaluation, and Learning

       •     Communication and Outreach

       •     Construction Management

       •     Automation and Data Governance